Privacy Policy

This Privacy Statement provides you with additional information on how we collect your personal data and for what purposes we process it.

You should read the Privacy Statement to fully understand the legal basis for the collection of your data, how we use it, to whom we disclose it, and the rights you have. Before you navigate the website or engage in any transactions with us, we encourage you to consult this Privacy Statement and ensure that you agree with the terms and conditions under which we collect and process your personal data.

Commitment to Personal Data Protection

The security and protection of your personal data are a top priority for us. Therefore, our company undertakes the commitment to handle your personal data responsibly and protect your right to privacy in accordance with the law. Our company will never collect more personal data from you than what is necessary for the specific purpose for which it is collected.

We will always keep your personal data safe and comply with all applicable regulations for data protection as they exist under the legislative and regulatory framework.

Who We Are

The data controller for the collection, processing, and use of your personal data, as defined by the applicable legislative and regulatory framework for data protection, is INTRICATE S.A., and our contact address is

What Personal Data We Collect

Personal data or information of a personal nature refers to any information related to an identified or identifiable natural person ("data subject"). An identifiable natural person is one whose identity can be verified, directly or indirectly. This data does not include information that is anonymous.

We collect the personal data that you provide to us when you register for our newsletter. Additionally, we process personal data that we collect or create through our own means or receive from third parties.

These data include, among others:

Identification details such as your email address.

Technical details such as the channel/source of origin, device, duration of stay, and browsing on our website, internet protocol (IP) address, type and version of browser add-ons, time zone, and location, operating system/platform, and other information related to the technology of the device you use to access our website.

Usage details, such as information on how you use our website, the products, and services we provide.

Marketing and communication information with you, including your preferences for receiving promotional materials from us and third parties and your communication preferences with us, provided we have your consent.

How We Collect Your Information

We collect personal data about you through:

Your registration for our company's newsletter or your participation in a contest, survey, or other promotional activity.

When you communicate with us, whether on social media or through inquiries, complaints, and other requests through our communication channels, or when you provide feedback on our products.

If you register for our service through a social media platform, we may collect the above-mentioned personal data directly from the information you have provided on the platform (provided that the social media platform has the relevant permission to share your personal data with us).

How We Use Your Personal Data

We will process your personal data only when the law allows us to do so. Generally, we will use your personal data only when:

– It is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

– We need to comply with a legal or regulatory obligation.

– You have given us explicit consent to do so.

Generally, we do not rely on your consent as a legal basis for processing your personal data except in cases where we send you promotional updates or when we process special categories of personal data. You reserve the right to withdraw your consent for receiving promotional updates at any time by contacting us using the contact details provided or through the unsubscribe link at the bottom of the promotional newsletter you receive from us.

In some cases, we process your personal data after obtaining your explicit consent, such as for the purposes of:

To inform you about events, special offers, promotional activities, and other relevant matters concerning our company and our products and services, according to the communication medium you have indicated.

To inform you about offers or promotional actions by third-party partners collaborating with us, provided you have given us the appropriate consent, according to the communication method you have specified.

To advertise our company and services on social media to you and other individuals who might also be interested in what we offer. We may process your data in compliance with the Company’s obligations as stipulated by the applicable legal and regulatory framework.


This website employs cookies. Below, you can find more information about the cookies utilized by, their purpose, and how they are managed.

1. What are cookies?

Cookies are small text files that are installed on your computer or electronic device through the web browser you use when visiting Our cookies assist us in collecting necessary information for measuring the effectiveness of the website, enhancing and upgrading its content, tailoring it to users' demands and needs, as well as measuring the effectiveness of presenting and promoting on third-party websites. None of the cookies used on the website collect personally identifiable information about you, and they do not access any documents or files on your computer.

The information collected by cookies may include the type of web browser you are using, the type of computer, the operating system, internet service providers, and other similar information. Furthermore, the information system of the website automatically collects data concerning the locations you visit and the links to third-party websites that you may choose to access through our website.

For more information about cookies, how to manage and delete them, please refer to

2. Types of Cookies

At, we use the following categories of cookies:

Session and Persistent Cookies

“Session” cookies are stored on your computer or electronic device during your visit to the website and are deleted when you leave. “Persistent” cookies remain on your computer or electronic device for a longer period until you delete them. Examples include cookies necessary for us to provide our services to you or cookies that record your behavior on the website, such as your choices, demographic information, pages you visit, and other information contributing to the creation of an anonymous profile.

Third-Party Cookies

Third parties such as Google Analytics may install the cookies we use. In cases where you access third-party websites through our website or connect with social media platforms (e.g., Facebook, Instagram, YouTube, Google), you should be aware that these third-party websites or platforms may install cookies immediately when you click the relevant link. These cookies are beyond our control and are subject to the cookie policy of each respective third party that installs them. You should read the respective policies of their websites to understand how to manage these cookies properly.

3. Managing and Deleting Cookies

Most web browsers provide options for managing cookies in their menus. These options may vary depending on the web browser you are using. Depending on the choices offered by your web browser, you can allow the installation of cookies, disable/delete existing ones, or receive notifications every time you receive cookies. Instructions for managing and deleting cookies are typically found within the “Help,” “Tools,” or “Edit” menu of the web browser.

Please be aware that if you reject or disable the cookies on our website, the functionality of the web pages may be partially compromised. Additionally, disabling a cookie or a category of cookies does not remove the cookie from the web browser. Such an action should be performed by you by altering the internal settings of the web browser you are using.

4. Changes in our Use of Cookies

We reserve the right to modify the Cookie Policy from time to time, either in its entirety or partially, at our sole discretion. Any changes to this policy will take immediate effect once the modified Cookie Policy is posted on the website. Simultaneously, there will be an indication on our homepage highlighting the change. In any case, if you continue to use our website and its services after such modifications have been made in accordance with the above, it will be deemed that you accept these changes. If you do not agree with the terms of this Cookie Policy, which may be subject to modification, either in whole or in part, you must cease the use of our website and the services provided through it. Any changes to this policy will be posted here immediately.

5. Contact

If you have any questions regarding this Policy, please do not hesitate to contact us at